Frequently Asked Questions
What products do you offer?
We offer wood-burning fireplaces and outdoor stoves for various needs and preferences.
Are your products safe?
Yes, all our fireplaces and stoves are designed with safety features and comply with industry standards.
How can I contact support?
You can contact our support team via email or phone listed on our website for any inquiries or assistance.
Do you offer warranties?
Yes, we provide warranties on all our products for your peace of mind.
Where are your products made?
Our products are manufactured in Shaoxing, ensuring high quality and craftsmanship.
Can I customize my fireplace design?
Yes, we offer customization options for our fireplaces to meet your specific design preferences and requirements.